Report a Road Fault

There are three highway authorities responsible for the design, construction, maintenance and safety on the roads in Bedfordshire and Luton.

When reporting a fault or giving feedback, please make sure you contact the right authority for the road in question.

When reporting a fault, be sure to provide as much detail as possible – it is helpful to report:

  • Exactly where the problem is
  • That you are reporting the fault as a motorcyclist.
  • Why the problem was an issue to you as a motorcyclist

 

Roads in Bedfordshire (excluding Luton and trunk roads)

The best way to report faults is through the highways helpdesk.

Central Bedfordshire Highways

Helpline: 0300 300 8049

E-mail: highways@centralbedfordshire.gov.uk
Web: www.bedford.gov.uk

 

The following links will open a new web page:

Bedford Borough Council website, Transport pages 
Central Bedfordshire Council, Transport pages
Report a pothole or streetlight fault Bedford Borough
Report a pothole or streetlight fault Central Bedfordshire

 

Roads in Luton

Luton Borough Council
Town Hall
George Street
Luton
LU1 2BQ

Telephone: 01582 510333
Email: highway.maintenance@luton.gov.uk

The following links will open a new web page.

Luton – Transport and Streets
Luton – Roadworks bulletin
Report a pothole
Report a streetlight fault

Trunk Roads in Bedfordshire and Luton – M1, A1, A421, A5

Highways Agency
Woodlands
Manton Lane
Manton Industrial Estate
Bedford
MK41 7LW

For all queries, complaints, feedback and fault reporting:

Email: ha_info@highways.gsi.gov.uk 

Or telephone 08457 50 40 30 – available 24/7

  • Calls cost no more than 4p/min from BT residential landlines.  Charges from other networks may vary.
  • Calls from mobiles are usually charged at your standard rate. Do not use a mobile phone whilst driving.

Traffic enquiries

For real time traffic information (covering the Highways Agency’s network only):

Go to Traffic Information

Or call 08700 660 115 – available 24/7.

  • Calls cost no more than 8p/min from BT residential landlines. Charges from other networks may vary.
  • Calls from mobiles usually cost more.  Do not use a mobile phone whilst driving.